{"id":989,"date":"2025-02-26T11:31:17","date_gmt":"2025-02-26T10:31:17","guid":{"rendered":"https:\/\/seal.transport-manager.net\/dayayao\/?page_id=989"},"modified":"2026-02-25T15:29:35","modified_gmt":"2026-02-25T14:29:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/seal.transport-manager.net\/dayayao\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

\u2190 Retour \u00e0 l\u2019accueil<\/a><\/p>\n\n\n\n

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Bienvenue sur la FAQ<\/h2>\n

Vous avez des questions ? Retrouvez tous les services et contacts d\u00e9di\u00e9s<\/p>\n\n<\/div>\n\n\n\n

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\ud83c\udf92 Guide du Voyageur<\/h2>\n R\u00e8gles \u00e0 bord et fonctionnement du r\u00e9seau<\/span>\n <\/div>\n\n
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\n \ud83c\udf9f\ufe0f Validit\u00e9 des Titres & R\u00e9seau \u2193<\/summary>\n
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\n TICKET 1H \/ 24H<\/b>\n Validations illimit\u00e9es durant la p\u00e9riode (d\u00e9lai de 5 min entre 2 validations).\n <\/div>\n
\n ABO MENSUEL<\/b>\n Valable uniquement sur le mois civil d’achat<\/b> (ex: achat en Mai = fin le 31 Mai).\n <\/div>\n <\/div>\n

\n R\u00e9seau :<\/b> STUV (Bus) et STFA (Train).
\n Note : Titres STFA valables uniquement sur zones Regio 1 & Gare A\u00e9roport (Regio 2).<\/small>\n <\/p>\n <\/div>\n <\/details>\n\n

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\n \ud83d\udc3e<\/span>\n
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\n Animaux Domestiques<\/b>\n SOUILURE : 35\u20ac D’AMENDE<\/span>\n <\/div>\n

\n \u2022 Petite taille :<\/b> Gratuit en panier ferm\u00e9.
\n \u2022 Grande taille :<\/b> Laisse + Museli\u00e8re obligatoires. Titre Plein Tarif requis.<\/b>
\n Le conducteur peut refuser l’acc\u00e8s en cas d’affluence pour prioriser les passagers.<\/i>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

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\n \ud83d\udc76<\/span>\n
\n Bagages & Poussettes<\/b>\n

\n \u2022 Bagages :<\/b> Autoris\u00e9s si portables et sans g\u00eane pour la circulation.
\n \u2022 Poussettes d\u00e9pli\u00e9es :<\/b> Max 2 (bus 12m\/18m) ou 1 (midibus\/minibus).
\n \u2022 Acc\u00e8s :<\/b> Pli\u00e9es par l’avant. D\u00e9pli\u00e9es par la porte centrale (accord conducteur requis).\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n

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\n \ud83d\udeb2<\/span>\n
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\n V\u00e9los & Mobilit\u00e9<\/b>\n HORS AFFLUENCE<\/span>\n <\/div>\n

\n \u2022 Accept\u00e9s uniquement en heures creuses, week-ends et jours f\u00e9ri\u00e9s<\/b>.
\n \u2022 Interdiction de rouler \u00e0 bord (rollers, planches, v\u00e9los).
\n Le voyageur est responsable des dommages caus\u00e9s aux tiers.<\/i>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n

\n \u267f\ufe0e<\/span> R\u00e9seau 100% Accessible<\/b>\n

\n Le machiniste doit vous assister pour la mont\u00e9e. En cas de forte affluence, n’h\u00e9sitez pas \u00e0 d\u00e9caler votre trajet.\n <\/p>\n <\/div>\n <\/div>\n<\/div>\n<\/div>\n\n\n\n

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\ud83c\udd98 Aide & Services SAV<\/h2>\n Objets perdus, amendes et contacts utiles<\/span>\n <\/div>\n\n
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\n Urgence (112)<\/b>\n 15 \/ 17 \/ 18<\/span>\n <\/div>\n
\n Police Transports<\/b>\n 04 38 38 10 10<\/span>\n <\/div>\n <\/div>\n\n
\n \u2696\ufe0f Paiement des amendes<\/b>\n

R\u00e9gularisez votre situation directement en ligne pour plus de simplicit\u00e9.<\/p>\n ACC\u00c9DER AU PORTAIL AMENDES<\/a>\n <\/div>\n\n

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\ud83d\udd0d J’ai perdu un objet<\/h3>\n
\n \u2022 Signalement :<\/b> En agence ou sur STUV-ObjetsTrouv\u00e9s<\/b>.
\n \u2022 R\u00e9cup\u00e9ration :<\/b> Pi\u00e8ce d’identit\u00e9 obligatoire. Si tiers : Procuration + copie ID propri\u00e9taire + sa propre ID.<\/i>
\n \u2022 Abonnement perdu :<\/b> Remplacement obligatoire apr\u00e8s 48h sans contact.\n <\/div>\n <\/div>\n\n
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\ud83c\udf31 Votre impact \u00e9cologique<\/h3>\n

\n Bus : 90.2g\/km<\/b> | Voiture : 206g\/km<\/b>.
\n Note : La valeur r\u00e9elle du r\u00e9seau est nettement inf\u00e9rieure<\/b> en raison d’un parc de v\u00e9hicules majoritairement \u00e9cologique (\u00e9lectrique\/GNV).<\/i>\n <\/p>\n <\/div>\n -56% MINIMUM<\/span>\n <\/div>\n <\/div>\n\n

\n \ud83d\ude90 BUS PRIV\u00c9 \/ DEVIS<\/a>\n \n \ud83d\udce2 PUBLICIT\u00c9<\/a>\n \n \u26a0\ufe0f INFOS GR\u00c8VES<\/a>\n <\/div>\n <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

\u2190 Retour \u00e0 l\u2019accueil<\/a><\/p>\n\n\n\n

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Bon voyage sur nos lignes !<\/h2>\n\n<\/div>\n\n\n\n

<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

\u2190 Retour \u00e0 l\u2019accueil Bienvenue sur la FAQ Vous avez des questions ? Retrouvez tous les services et contacts d\u00e9di\u00e9s \ud83c\udf92 Guide du Voyageur R\u00e8gles \u00e0 bord et fonctionnement du …<\/p>\n","protected":false},"author":406,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-989","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/pages\/989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/users\/406"}],"replies":[{"embeddable":true,"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/comments?post=989"}],"version-history":[{"count":46,"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/pages\/989\/revisions"}],"predecessor-version":[{"id":2399,"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/pages\/989\/revisions\/2399"}],"wp:attachment":[{"href":"https:\/\/seal.transport-manager.net\/dayayao\/wp-json\/wp\/v2\/media?parent=989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}